Billy Bishop Toronto City Airport Named One of World’s Best by Skytrax World Airport Awards

Toronto · March 16, 2023

Airport Operations

Skytrax World Airport Awards 2023 emblem over the Toronto skyline.

Billy Bishop Toronto City Airport (YTZ) has once again been ranked among the world’s best by the Skytrax World Airport Awards, a global benchmark of airport excellence voted on by nearly 14 million passengers worldwide. Ranking eighth in the World’s Best Airports (under five million passengers) category and ninth in the Best Regional Airports (North America) category – this represents the eighth year that Billy Bishop Toronto City Airport has won a prestigious Skytrax award.

The 2023 Awards are based on millions of airport survey questionnaires completed by more than 100 different nationalities of air travellers, covering 550 airports worldwide. In the independent survey, passengers continued to rank Billy Bishop Toronto City Airport highly across 39 key performance indicators, including fast check-in times, ease of access to the terminal, and the courtesy and efficiency of airport staff.

For more information on Skytrax World Airport Awards click here.

What an incredible honour to be named one of the best airports in the world by Skytrax World Airport Awards. To be recognized by Skytrax speaks volumes about our approach to customer service, our unbeatable convenience, and the passenger experience that makes YTZ truly unique. Further, this international ranking demonstrates how well Billy Bishop Toronto City Airport serves its passengers and the value it brings to Toronto as a downtown airport, supporting trade and tourism, providing connectivity and unlocking opportunities that make our city world class.

RJ Steenstra, President and CEO, PortsToronto

About Billy Bishop Toronto City Airport

Billy Bishop Toronto City Airport is an award-winning gateway to Canada’s largest city, offering unmatched convenience just minutes from downtown Toronto. Serving passengers since 1939, the airport provides service to more than 20 cities across Canada and the U.S., with connections to more than 100 global destinations through its airline partners, and a U.S. Customs and Border Protection Preclearance facility opening soon.

Renowned for its accessibility, stunning skyline views and 98% passenger satisfaction rating, Billy Bishop Toronto City Airport supports critical regional services, including medical travel and medevac operations through Ornge. It is also a key economic driver, supporting more than 4,000 jobs (2,000 directly associated with its operations) and generating approximately $2 billion annually for the regional economy.

Committed to sustainability, the airport is a three-time recipient of the Airports Council International–North America’s Environmental Achievement Award and is certified under Level 1 Airport Carbon Accreditation.

Billy Bishop Toronto City Airport is owned and operated by PortsToronto. Nieuport Aviation is the terminal partner and operates the airport’s complimentary shuttle service to and from downtown Toronto.