FAQs

Yes. Billy Bishop Toronto City Airport has ATMs located both pre- and post-security for passenger convenience. For more information, please visit our services page.

Yes. You can take advantage of the on-site rental counters. Please visit our Rent a car page for more information.

Yes. Billy Bishop Toronto City Airport’s retail shops carry duty free items, gifts and travel essentials. For more information, please visit our shop page.

Yes. For more information on NEXUS visit the Canada Border Services Agency website.

It has been confirmed that a U.S. preclearance facility is coming to Billy Bishop Toronto City Airport. Construction will begin immediately and the facility will open in 2025. Until then, passengers to the U.S. will have to continue to clear customs at their U.S. point of arrival. Click here for more information.

Yes. Free Wi-Fi is available throughout the airport.

Given the airport’s close proximity to the downtown core, passengers are encouraged to take the complimentary shuttle connecting passengers between Billy Bishop Toronto City Airport and Toronto’s Union Station.

Union Station provides transit connections to GO Transit, Up Express, and VIA Rail.

From Billy Bishop Toronto City Airport, you can also rent a car. For more information, visit our Rent a car page.

No, due to security concerns, lockers and storage facilities are not available at the airport.

There are ATMs in the airport atrium that dispense both CAD and USD; however, there is no currency exchange.

No, direct shuttle service between the airports is not currently available.

Billy Bishop Toronto City Airport offers complimentary shuttle service to and from the airport to Toronto’s Union Station. From here passengers can connect with the UP Express train to Pearson Airport.

Yes. Billy Bishop Toronto City Airport offers passengers a variety of food options in our airport restaurant and lounges. For more information, please visit our eat page.

Yes, long-term parking is available adjacent to the airport terminal on the island. For more information, please visit our parking page.

There is standard, open-air bike lockup available at the airport. Sheltered bike lockup is available on the island-side ferry terminal at Billy Bishop Toronto City Airport. Bicycle parking at Billy Bishop Toronto City Airport is not monitored and bicycles are left at the owners own risk. For more information, please visit our Bike to YTZ page.

Billy Bishop Toronto City Airport’s hours of operation are from 5:00 a.m. to 11:00 p.m. daily.

Porter Airlines and Air Canada check-in counter hours of operation are from 5:30 AM to 11:00 PM daily. Canadian Air Transport Security Authority (CATSA) security screening hours of operation are from 5:30 AM until the last flight of the day has departed. No airline or security staff will be onsite to assist you in your travel outside these hours.

Billy Bishop Toronto City Airport is owned and operated by PortsToronto, a federal government business enterprise that is accountable to Transport Canada. With more than 100 years on Toronto’s waterfront, PortsToronto built what is now Billy Bishop Toronto City Airport as well as what is now Pearson International Airport. In addition to owning and operating Billy Bishop Toronto City Airport, the organization also owns and operates the Port of Toronto, the Outer Harbour Marina, and a series of land holdings along the waterfront and in the harbour.

The terminal at Billy Bishop Toronto City Airport is owned and operated by Nieuport Aviation Infrastructure Partners. Backed by significant international expertise in managing aviation infrastructure, Nieuport Aviation is committed to world-class customer service. In addition to managing the terminal, Nieuport Aviation offers passengers a free bus shuttle service between the airport and downtown Toronto, helping to provide a seamless travel experience.

Billy Bishop Toronto City Airport sits on 210 acres of land on Toronto Island. PortsToronto owns 78.5% of the land with 165 acres; the City of Toronto owns 20% of the land with 42 acres; and the Federal Government owns 1.5% of the land with 3 acres. PortsToronto also owns the water lots which surround what is now Billy Bishop Toronto City Airport.

Information for private pilots can be found in the Canada Flight Supplement, at the Porter and Stolport FBOs, or by contacting airport operations at 416-203-6942.

You can get Flight School information by either calling the airport operations at 416-203-6942, Stolport FBO 416-203-1144 or Porter FBO at 416-203-2424.

Yes. Please contact your airline directly for information.

There are several ways to get to Billy Bishop Toronto City Airport. The airport is accessible by car, taxi, rideshare, shuttle, public transportation, as well as by walking and cycling. For more information, please visit the to/from page.

On the day of departure you should allow sufficient time before your flight for check-in and departure. Our airlines recommend arriving at the airport a minimum of 90 minutes before your flight. We recommend contacting your airline directly for more information about suggested arrival and check-in times.

Travelling a distance of 121 metres across the Western gap, the trip takes about 90 seconds, making the ferry ride to and from Billy Bishop Toronto City Airport one of the shortest in the world.

Passengers who have lost an item in the terminal building or at security should report the missing item to the airport’s Lost and Found Department. Billy Bishop Toronto City Airport’s lost and found office can be reached at 1(844) 846-8266 or BBTCA@blackandmcdonald.com.

For items left on-board an aircraft or if you are inquiring about lost luggage, please contact your airline directly.

There is a complimentary shuttle bus to and from Billy Bishop Toronto City Airport approximately every 15 minutes. It is available every day, including weekends and holidays. For more information, please visit the shuttle page.

If you would like to check on the status of a flight, please visit the flight information page.

If you are heading to Billy Bishop Toronto City Airport the ferry departs from the foot of Bathurst Street. It is free for pedestrians and $15 for vehicles (return trip). For more information, please visit the ferry page.

If you are heading to the Toronto Islands you will board at the bottom of Bay St. (adjacent to the west side of the Westin Hotel). This ferry service is operated by the City of Toronto. Click here to view the Toronto Island ferry schedule. For additional information, call 416-392-8193.

If you’re coming to the airport you can catch the complimentary shuttle at the west entrance of the Fairmont Royal York Hotel at the northeast corner of Front and York Streets, across the street from Union Station.

If you’re heading downtown from the airport you will find the shuttle conveniently located steps from the Main Terminal/Passenger Tunnel Access Building.

Passengers can be picked up on both the island and mainland. Vehicles crossing over to the island will be subject to the $15 ferry fee (return trip). For more information, please visit the Pick Up and Drop off page.