Services

From complimentary baggage carts to parenting stations and a fully secure Lost and Found to help reunite you with any misplaced items, we are here to make your travel easier.

ATMs

Billy Bishop Toronto City Airport has ATMs located both pre- and post-security for passenger convenience. ATMs that dispense CAD and USD cash are located in the airport terminal on both the arrival and departure levels, in the lounges and at the front entrance of the mainland ferry terminal.

Baggage Carts

Billy Bishop Toronto City Airport is pleased to offer complimentary baggage carts, located conveniently throughout the terminal building and on the Mainland Pavilion at the entrance to the tunnel.

Free Wi-Fi

Billy Bishop Toronto City Airport is happy to provide its passengers with free Wi-Fi throughout the airport.

Lost and Found

Passengers who have lost an item in the terminal building or at security should report the missing item to the airport’s Lost and Found Department. Billy Bishop Toronto City Airport’s lost and found office can be reached at 1-844-846-8266 or BBTCA@blackandmcdonald.com.

For items left onboard an aircraft, or for lost luggage, please contact your airline directly.

MyPod Parenting Stations

Billy Bishop Toronto City Airport is proud to provide clean, comfortable parenting stations in the lounges. The MyPod parenting stations provide caregivers with a private space to rest, pump or feed. They are available to use on a first-come, first-served basis.

Pet Relief Areas

Billy Bishop Toronto City Airport provides a comfortable experience for all our guests, including our furry friends. Passengers travelling through Billy Bishop Toronto City Airport with a pet or service animal can now find pet relief areas pre-security and post-security.

Pre-Security:

The outdoor pet relief area pre-security is located outside the Airport Terminal south of the Curbside Assistance zone and main entrance.

Post-Security:

Each lounge at Billy Bishop Toronto City Airport is equipped with a pet relief area post-security in both the domestic (next to door “E” near the connections desk) and transborder lounges (behind the security checkpoint at the departures level). The lounge pet relief areas are equipped with artificial grass, fire hydrants and garbage disposals.

Water Filling Stations

It’s important to stay hydrated while travelling. Help reduce single-use plastics and pack your reusable water bottle on your next trip through Billy Bishop Toronto City Airport. Water filling stations are located in both lounges. Bring your empty bottle through security and fill it to quench your thirst as you wait for your flight.